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Policy

Policies

Beauty procedures

Booking Appointment

Cancellation

  • If you need to cancel your beauty services appointment, I respectfully request at least 24 hours' notice. Cancellations not made within 24 hours will result in a cancellation fee and deposit for future bookings. The cancellation fee will be 50% of your service.

 

Late

  • Your beauty service appointment is very important to me. Each appointment is booked within the given time frame for your service, so please arrive on time. Being 15 minutes late for your appointment means that your appointment time will be shortened.

 

No Show

  • If you do not show up for your scheduled beauty services appointment - you will be required to pay a $20 non-refundable deposit to secure any future bookings, which will go towards your service.

  • No same-day appointments will be accepted.

Sick

  • If you are experiencing any type of sickness (cough, cold, flu like symptoms, please reschedule your appointment. 

 

Payment Methods

  • Payment for your beauty services is expected upon completion.

  • The following payment methods are accepted:

   E-TRANSFER:  lesarosebb@gmail.com

   CASH: Amount placed in an envelope.

Satisfaction Policy

  • If you have any issues or concerns after your service please contact me as soon as possible. I can address most issues in a 48 hr period without any charge, providing that proper aftercare has been followed.

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